Frequently Asked Questions
If you need help or have a recommendation, please email us at firstname.lastname@example.org.
If you are a business owner or professional interested in partnering with Urban Beauty Network, please visit our partnership page.
Yes! Independent Beauty & Wellness professionals may create a FREE profile, as well as access features such as online booking, email marketing and more!
Business owners may list their establishments in our online business directory for an annual fee of $300 or a monthly membership fee of $29.95.
Clients seeking services may register for FREE.
No. All prices quoted are starting prices and are subject to change.
No. Your credit card will not be charged until AFTER you go to your appointment and receive your service.
At the end of your service, your beauty professional will check you out through Urban Beauty Network. Your credit card will be billed for the service price, any pricing adjustments, and gratuity. No swiping a card, no signature required, no cash exchanged! You will be emailed an electronic receipt with service and payment details for your records.
Yes. Urban Beauty Network uses Stripe, a secure third party payment processor to store and process all payments. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification.
Yes. Please review your service provider's cancellation policy.
To cancel an appointment, go to ...
If you do not show up for your appointment, your credit card will be charged 100% of the quoted price.
Please contact your service provider directly. Urban Beauty Network cannot be held responsible for the accuracy of cancellation policy information provided by the service provider for publication on Urban Beauty Network. We recommend that you contact the service provider directly for specifics regarding cancellation fees.
UBN members can earn UBN Reward Points when they book and honor appointments made on Urban Beauty Network. UBN Reward Points are redeemable for future services.
We are working on it! Stay tuned for updates about our mobile app.